Lenskart · build brief Operating-leverage angle · 2026

Their world

Lenskart is priced for perfection — so every new investment has to move a real operating metric, not just add cost.

The public market is valuing years of flawless execution in advance. At that multiple, the story cannot be more spend across a deeper omnichannel footprint; it has to be operating leverage on the footprint Lenskart already runs.

The bridge

One metric a quarter. The retainer holds until it moves.

Meridian AI is a boutique applied-AI studio that embeds with your team and ships production-grade LLM and agent systems — on your data, with human-in-the-loop controls — in six weeks, not six quarters.

We do not sell an AI programme against your whole omnichannel journey. We pick one operating metric, ship one workflow that moves it, keep a human in the review path, and hold the retainer flat until the number actually turns.

This quarter's single metric
Online-to-store drop-offthe 45% who start digital, then stall before purchase
Return rate from fit & prescription errors
Store-associate handoff time

One is chosen. The other candidates wait their turn.

One proof

Every engagement targets one measurable operating metric per quarter — deflected support tickets, faster underwriting, lower onboarding drop-off — and we don't scale the retainer until that metric moves.
Meridian AI — how we price engagements

One working session

Pick the one Lenskart metric worth a quarter. We scope the workflow in 20 minutes.

See the 20-minute teardown for Lenskart